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Use the "How To" and "Solutions For" links on the navigation bar for a quick reference. |
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| Frequently Asked Questions: |
- Noise From Inside the Machine
Rotate the locking lever downward to latch the Fuser Module back into position. If the Front Door will not close, make sure that the Fuser Module is positioned and latched correctly. If the Front Door will not close, make sure that the Xerographic Module is positioned and latched correctly. more...
- Clear the Paper Jam in Area 3 Message
NOTE: If a sheet has jammed in the fuser, and part of the sheet is visible at the left-hand side of the fuser, do not pull the sheet directly out of the machine from this side as the sheet may tear. NOTE: If a jam in Area 3 cannot be cleared by following the instructions provided, then remove the fuser and clear the paper jam either through the Fuser Access Gate or from the left-hand side of the fuser. NOTE: If the fuser cannot easily be removed, for example because a long sheet of paper (A3 . more...
- Clear the Paper Jam in Areas 3 & 4 Message
NOTE: If a sheet has jammed in the fuser, and part of the sheet is visible at the left-hand side of the fuser, do not pull the sheet directly out of the machine from this side as the sheet may tear. NOTE: If a jam in Area 3 cannot be cleared by following the instructions provided, then remove the fuser and clear the paper jam either through the Fuser Access Gate or from the left-hand side of the fuser. NOTE: If the fuser cannot easily be removed, for example because a long sheet of paper (A3 . more...
- Clear the Paper Jam in Tray 4 Message
Load hole-punched paper with the holes on the left side in Paper Trays 1, 2, 3, or 4. Load hole-punched paper with the holes on the right side in the Bypass Tray. Use Paper Tray 1, 2, or the Bypass Tray, and modify the orientation of the paper. more...
- Network Controller Not Available Message
Locate the power cable connecting the Network Controller Unit (NCU) to the machine. The NCU power cable runs from the top left side of the controller unit and plugs into the main machine in the bottom socket just below the main power lead to the machine. Power the machine OFF and then ON if the power cable was not securely fastened. more...
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